President
Fadel Chbihna is President of IO Solutions, a leading Canadian Business Process Outsourcer (BPO) provider. Recognized for his leadership skills and extensive experience in brand management, customer service and customer experience, he has held various management positions since 1998, including that of Regional President, Quebec of Rogers. For five years, he was also Senior Vice-President, Customer Care at Rogers, Fido, and Chatr and Executive director at Fido. He firmly believes that customer satisfaction is achieved through the involvement of all employees at all levels of an organization. He holds a Bachelor of Science degree from the Université du Québec
