Coronavirus (COVID-19)

Your ticket(s) will be honoured automatically for the new date(s).

An email will be sent to you with all the relevant details.

Your ticket(s) will be automatically reimbursed for the full amount.

An email will be sent to you with all the relevant details.

Yes, you can contact the Place des Arts box office by email at info@placedesarts.com.

Hand sanitizing stations are installed in several locations in the Place des Arts complex.

Strict disinfection procedures are in place and the frequency of cleaning washrooms, tables, doorknobs and other surfaces has been increased.

Public health authorities recommend wearing a mask in crowded areas, such as performance halls and public spaces.

If you experience any symptoms of COVID-19, you are asked to not come to the Place des Arts.

Public health authorities recommend wearing a mask in crowded areas, such as performance halls and public spaces.

No, vaccine passports are no longer mandatory.

No, vaccine passports are no longer mandatory.

Yes. Hand sanitizer dispensers can be found in several locations around the Place des Arts complex. We invite you to wash your hands when you enter the Place des Arts complex.

Yes. However, digital tickets are preferred.

Please note that cardboard or paper tickets already in circulation are still valid. They will be honoured as usual on show nights (some exceptions may apply).

Yes. However, contactless payments are preferred.

Yes (except as otherwise request by producers). Before show time and at intermission, the bars are open to ticket holders in the venue foyers and offer a choice of drinks and snacks. These spaces are accessible 45 minutes before show time. Cash, credit and debit cards are accepted.

Once in the hall, pre-order your drink at the bar, before the show begins, and pick it up at the intermission and avoid the queue.

Please visit the Contact us page for the customer service opening hours.

Theatres' doors open 45 minutes before the show starts.

Yes. However, if you leave the theatre during the performance, as with latecomers, you will be redirected to the nearest available seat at an appropriate time.

Yes.

Yes. Measures have been put in place for the washrooms to comply with sanitary regulations. The frequency of cleaning has also been increased.

Yes, according to the following schedules:
● Salle Wilfrid-Pelletier, Théâtre Maisonneuve, Maison symphonique and Théâtre Jean-Duceppe: October 1 to April 30.
● Maison symphonique: October 31 to May 31.
● Cinquième Salle: upon the producer’s request
● Salle Claude-Léveillée: self-serve cloakroom.

Cash, credit and debit cards are accepted.