Official Box Office

Ticket transfers

Place des Arts allows for the transfer of tickets between individuals, in the event you want to give your ticket to someone you know. You can proceed with a direct transfer via your Place des Arts account. Should you have any questions or difficulties during the transfer process, please contact the box office, toll-free, for assistance as needed.

Resale of Place des Arts tickets

Place des Arts does not resell tickets, nor does it provide an inventory of show tickets to resale websites or other resellers.

Any resale website or reseller stating or claiming that it has an inventory of show tickets provided by Place des Arts, or that it is a box office authorized to sell tickets for shows presented at Place des Arts, is making false or misleading statements.

Place des Arts therefore does not guarantee the authenticity of show tickets acquired from a reseller’s site (which may have been resold several times) and reserves the right to refuse to honour these tickets.

We understand that ticket resellers can sometimes seem like the only option when tickets are sold out or hard to come by. Individuals purchasing tickets on a reseller’s site therefore do so at their own risk and peril and are likely to pay a much higher price for the tickets than at Place des Arts’ official box office, while also incurring additional fees and surcharges.

It is forbidden to resell a show ticket issued by the Place des Arts box office without its permission and that of the producer. This helps counter profiteering and non-compliant resale practices.

Have you had any problems with a transaction on a reseller’s website?

We suggest you contact the site from which you purchased the tickets or reach out to your credit card company to find out if the transaction can be cancelled. You may be asked to provide proof of the transaction. We also encourage you to contact the Office de protection du consommateur du Québec (Quebec Consumer Protection Bureau).